New treatment option for Primary Care
Official title Arrival Time Implementation
ClinicalTrials.gov ID: NCT07314697
What this study is testing
- What it's testing
- This is a prospective clinical trial evaluating how behaviorally informed message framing can improve patient on-time arrival for outpatient visits. This trial is being implemented in conjunction with UCLA Health's broader operational quality improvement (QI) efforts to enhance clinic flow and patient experience.
A plain-language read of the study's public ClinicalTrials.gov listing. The study team confirms the details.
Who can take part
Ages 18 and older
You may be able to join if
- In-person outpatient appointments with clinicians at UCLA Health that fall into the study period
- Appointments scheduled for the department specialties of Primary Care, Pediatrics, or Internal Medicine, Med Peds
- Has an active MyChart status
- Opted in to receive SMS communications from UCLA Health
- Appointments classified as the following visit types:
You likely can't join if
- Appointments at clinics that are not scheduled through the Patient Access Organization
See the full eligibility criteria
- In-person outpatient appointments with clinicians at UCLA Health that fall into the study period
- Appointments scheduled for the department specialties of Primary Care, Pediatrics, or Internal Medicine, Med Peds
- Has an active MyChart status
- Opted in to receive SMS communications from UCLA Health
- Appointments classified as the following visit types:
- Return
- Well adult (physical)
- Well child return
- Well adult new (physical)
- Well child (new)
- Appointments at clinics that are not scheduled through the Patient Access Organization
The study team makes the final eligibility decision.
Where it's taking place
- Los Angeles, California, United States
Questions & answers
Do participants get paid in this trial?
This listing doesn't specify compensation. Many trials still reimburse travel or offer a stipend, so it's worth asking the study team when you connect.
Is it free to join, and do I need insurance?
Searching and applying through BridgeMD is free. In clinical trials the study-related treatment and visits are generally provided at no cost to you. You usually don't need insurance to take part - confirm specifics with the study team.
How long does this study last?
The listing doesn't state an exact length. The study team walks you through the schedule and number of visits before you decide to enroll.
Who can join this trial?
This study is enrolling all sexes, 18 years and older. The study team makes the final eligibility decision.
Where is this trial taking place?
Study sites include Los Angeles, California, United States. Enter your location above to see the nearest site and check your eligibility.
Explore other conditions
BridgeMD is an information and trial-matching tool - not medical advice, and not the study sponsor. Details come from ClinicalTrials.gov; the study team decides eligibility.